eBay is one of the famous e-auction websites in e-commerce world. However, even the eBay provides some program to protect consumer against the e-auction fraud there are still quite number of consumer being cheated by seller.
The following are the possible fraud that may be conducted by sellers:
The following are the possible fraud that may be conducted by sellers:
- Shilling
- Fake photos and misleading descriptions
- Improper grading techniques
- Selling reproductions
- High shipping costs and handling fees
- Failure to ship merchandise
For more detail click here.
One of the protections is using Escrow Services :
An escrow service is a licensed and regulated company that collects, holds, and sends a buyer's money to a seller according to instructions agreed on by both the buyer and seller. Typically, once the buyer receives and approves the item from the seller within an agreed time frame, the escrow service then sends the payment to the seller.
Escrow is available for any purchase, but typically is used for purchases of $500 or more.
The escrow process :
- Both parties (buyer and seller) agree to use/transact payment through www.escrow.com.
- The buyer sends payment to www.escrow.com rather than directly to the seller.
- www.escrow.com tracks the shipment of the item.
- Once the buyer confirms receipt of the item, www.escrow.com will send payment to the seller to complete the transaction.
International escrow services approved by eBay :
www.eBay.au users: EscrowAustralia
www.eBay.it and www.eBay.es users: Escrow Europa
www.eBay.de users: iloxx Safe Trade
www,ebay.fr, www.ebay.nl and www.ebay.be users: Triple Deal
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